Terms and conditions / Kjøpsvilkår

By ordering any of our products, you agree to be bound by these terms and conditions.

  • By placing an order at Le Backhand, you warrant that you are at least 18 years old or have parents' permission to buy from us.
  • All personal information you provide us with or that we obtain will be handled by Le Backhand as responsible for the personal information.
  • The price applicable is that set at the date on which you place your order.
  • Shipping costs and payment fees are recognized before confirming the purchase.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Please note that local charges may occur.
  • Le Backhand reserves the right to amend any information without prior notice.

Terms and Conditions
This page contains the terms and conditions. Please read these terms and conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms and conditions.

By placing an order at Le Backhand, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms and conditions which shall apply to all orders placed or to be placed at Le Backhand for the sale and supply of any products. None of these terms and conditions affect your statutory rights. No other terms or changes to the terms and conditions shall be binding unless agreed in writing signed by us.

Personal Information
All personal information you provide us with or that we obtain will be handled by Le Backhand as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Le Backhand and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Le Backhand to delete or correct the information held about you. By accepting the Le Backhand Conditions, you agree to the above.

Payment
All products remain Le Backhand's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Le Backhand.

All transfers conducted through Le Backhand are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms and conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.

All orders within Norway have a shipping fee of NOK 40. Purchases above NOK 1000 are free. Please allow 1–4 business days for shipping within Norway. For the rest of the world each product has separate shipping fees from 30 EUR and up. Please allow 5-8 business days for shipping to countries except of Norway.

Local Taxes
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense. Le Backhand is based in Norway and all prices on shop.lebackhand.com are including Norwegian tax rates, 25% VAT.

Additional Information
Le Backhand reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Le Backhand has the right to cancel the order and refund any amount paid in the best way. Le Backhand shall also notify the customer of equivalent replacement products if available.

All enquiries: lene@lebackhand.no

Return policy
You are entitled to an exchange or refund within 14 days of your purchase. Please note that the product must be returned unused, in original packaging including all tags. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. NB: No return policy purchasing our briefs or boxers!

Return adress:
Le Backhand AS
Langliveien 110
0758 Oslo, Norway

For questions about returning, contact vedner@lebackhand.no.

Frakt
Standard frakt er kr 40,– . Handler du for over kr 1000,– får du fri frakt. Vi har dessverre ikke mulighet til å dekke returporto.

Pakkesporing
Din bestilling sendes normalt innen 24 timer på virkedager. Bestiller du på lørdag elIer søndag starter tellingen av de 24 timene på mandag som er første påfølgende virkedag. I salgsperioder hvor det er mange som handler rekker vi ikke alltid å pakke og sende din bestilling før dagen etter du har lagt inn ordre.

Transporttid
Transporttiden varierer, avhengig av leveringsadresse. Når bestillingen er sendt, får du en e-post til adressen du har oppgitt med sendingsnummeret. (Om du ikke får denne mailen sjekk i søppelposten!) Sporingsmailen sendes når pakken er ferdig, men blir ikke registrert på Posten før pakken er hentet og levert til postsentralen. Det kan derfor ta litt tid før din sending dukker opp i Posten sine systemer.

Angrerett
Hvis du angrer på et kjøp hos oss, er det angrerettloven som gjelder. Hvis innpakningen ikke er skadet eller forringet på noen måte (fremstår som ny), vil ikke åpning gi noen avkortning i angreretten. Dersom varen er tatt i bruk, gjelder ikke angrerettloven. NB: Ingen returrett ved kjøp av våre truser eller boxere!

Retur
Retur sendes til Le Backhand AS, Langliveien 110, 0758 Oslo. LEGG VED ORDRENUMMER, returskjema er ikke nødvendig. Du må selv betale returporto. Vi anbefaler at du sender en sporet pakke, det er tryggest. Velger du å sende som brev, husk å skrive avsender på pakken. Sender du returen uten porto vil dette trekkes fra returbeløpet inkludert straffegebyret vi mottar fra Posten. Du står ansvarlig for at varen er i god stand ved tilbakelevering. Ved spørsmål om retur, kontakt vedner@lebackhand.no.

Det er 14 dagers full returett på netthandler, også salgsvarer. De 14 dagene regnes fra du hentet varen til den blir registrert innlevert til posten. Vi følger vanlige vilkår i henhold til forbrukerkjøpsloven i forbindelse med retur/angrefrist.

Bytte
Ønsker du en annen vare enn den du har fått (annen størrelse, farge eller modell) returnerer varen du har mottatt og handler varen du ønsker på nytt. NB: Truser eller boxere kan ikke byttes!


Refundering av retur
Din handel vil bli refundert når vi mottar din retur i god behold. Beløpet vil bli refundert via PayPal. Det er ditt ansvar at varen er i samme stand ved retur som da den ble levert.